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Software Development
IS Outsourcing
Hosting Solutions



Our approach to services is to be a technology partner of the client. As technology partner, we look forward to adding value in more than one way. For this purpose, we have defined two distinct streams of service offering - Software Development and IT Services

 Software Services 
Customized Software Development
This is a classical software development service approach. The software is developed through the complete SDLC as per the client's specification. We have participated in a large number of customized software development projects over last 10 years in various functional and technological areas. 

Software product development
This is a hybrid model. We undertake packaged software product development for clients with  domain presence. We develop a complete software product (Desktop Software or Web Service) out of the brief and specifications provided by the client.

Product is owned and marketed by the client.
 
ERP, SAP Services
We provide some niche services towards SAP implementations and post implementation scenarios

Pre-implementation services
These are aimed at midsize companies that do not have experienced staff that can manage various SAP implementation phases.

Project Management
ERP evaluation and implementation
SAP pre implementation planning – scoping, blueprinting
SAP implementation support – implementation monitoring
SAP support

Post-implementation services
Basis support
ABAP development of all type
Configurations and General functional support
On-site SAP resources 
 OnDemandCIO 
Creating an IS infrastructure that is aligned with business opportunities is a challange. Managing  ever changing technologies, people, issues requires a dedicated focus.

Mid-size companies find it most difficult to arrange the resouces required to match the tasks. OnDemandCIO is an attractive option for midsize companies to outsource thier IS agenda.
 
OnDemandCIO includes range of services designed especially for midsize companies that are geared for growth and need strong and innovative technology implementation.
 
IS Process Management
This involves auditing existing IS policies, practices and processes, creating of formal policies and processes and help implement them. 
 
IS Initiative management
Companies usually have some business roadmap in mind. Graceworks will design an optimal IS roadmap that will synergize with the business roadmap. This would include pursuing various IS initiatives in areas such as security, data protection, integration, collaboration etc.
 
IT Services
Application Hosting Services
 We host applications at our data centers in India and US. We provide server hardware and complete management of the servers placed at the data center.
Hosted Messaging Services
 We offer hosted messaging services for hosting a shared or dedicated Messaging. This includes Microsoft Exchange, Windows 2003 based Email servers and MsgBlaster SMS Servers.
Technologies Supported

Platform
Windows, Unix, Linux, Sun, IBM

Development platform
Microsoft. Net (WinForms, ASP.NET), Java
SAP - ABAP, Netweaver

Application servers
Exchange, Notes, Weblogic, Websphere


Databases
SQL Server, Oracle
DB2, MySQL

Mobile/Handheld Devices 
Windows Mobile
PalmOS
SymbianOS
 

IT Services
Currently we support all Windows based deployments.
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